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Impact Assessment for Social Media Websites and App

The Department of Education (“the Department” or “ED”) uses various social media websites, tools, and applications to engage in dialogue, share information, and collaborate with others. While non-governmental third-parties control and operate many of these sites, some are controlled and operated by ED.

The term “social media,” also referred to as social networking, Web 2.0, or Gov 2.0, describes media designed for dissemination over websites through social interaction, and created using highly accessible and scalable publishing techniques. Social media focuses on the ability of people to collaborate and share information online. It is an enabling platform for Web-based communities of interest, collaboration, and interactive services. Through social media, people or groups can create, organize, edit, comment on, combine, and share content of mutual interest.


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