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Security and usabil+a2:a56ity: the gap in real-world online banking

Online banking is one of the most sensitive tasks performed by general Internet users. Most traditional banks now offer online banking services, and strongly encourage customers to do online banking with 'peace of mind.’ Although banks heavily advertise an apparent '100% online security guarantee,’ typically the fine print makes this conditional on users fulfilling certain security requirements. We examine some of these requirements as set by major Canadian banks, in terms of security and usability...

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AOFIRS

World's leading professional association of Internet Research Specialists - We deliver Knowledge, Education, Training, and Certification in the field of Professional Online Research. The AOFIRS is considered a major contributor in improving Web Search Skills and recognizes Online Research work as a full-time occupation for those that use the Internet as their primary source of information.

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