Communication from the european union

Devising the right enabling environment is critical to the harmonious development of trade by electronic means. Ensuring that every step of online transactions is underpinned by a strong regulatory framework enhances consumers' confidence and trust, and contributes to legal certainty online while facilitating trade in services. Addressing all aspects of those services trade related transactions – i.e. the conclusion of a contract online, its signature and the related payments – and ensuring that they are subject to clear rules would increase the uptake of operations online.

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