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Events

0 Days 09 hours 00 minutes

ALPSP Training Course: Managing Quality from Outsourced Services

 
Wednesday, July 08, 2015, 08:00am - 05:00pm
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Many publishers are seeking to reduce costs by outsourcing non-core processes to third-party suppliers (either domestically or offshore) in areas such as customer service, subscription processing, peer review management, invoice handling, marketing and production. Using practical case studies, this workshop will identify some of the key skills essential for effective outsourcing (in line with those contained in the National Occupational Standards for Publishing/Outsourcing.

Location London, UK
Contact Association of Learned and Professional Society Publishers (ALPSP)
URL: http://www.alpsp.org/Ebusiness/Meetings/Meeting.aspx?ID=436

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